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Track Your WOA Volunteer Hours
Thank you for taking part in our WOA events!
Now, it's time to record those hours!

Where do I start?

Login | AT&T Community Engagement (


Here are the Links to Track Time Spent in WOA Bay Area Activities:


For Current Board Members ONLY:

2023 WOA Bay Area Monthly Board Calls

2023 WOA Bay Area MISC Board Activities

For All Members Participating in Calls (excluding retirees):

2023 WOA Bay Area All Member Calls

2023 WOA Bay Area Mentoring


What activities count as volunteer hours?

One way to determine this is by asking, “Did you give your time or talent to benefit your community, a cause, or any 501C-3 or registered charity?” If you answered “yes” to this question, then the activity counts as volunteer hours.


Remember, WOA is a registered 501c-3. Some examples:

  • If you as a leadership team, are hosting a membership or board meeting to grow our organization – this activity counts as a Volunteer activity.

  • If you are hosting a networking meeting – it does NOT count as volunteer activity

  • If you have a luncheon raising awareness on Suicide or domestic violence – be it the cause WOA chooses to highlight, it IS volunteer time. If it is involving one of our chartable partners – it COUNTS.


What activities do NOT count as volunteer hours?

  • Something done for YOUR family such as painting your house, moving, or taking care of a grandparent.

  • Contributions such as prom gowns, books, soda tabs, coats, food and toiletries. There is one exception; the donation of blood. The planning, coordinating and execution and pick-up and delivery of items for an initiative such as a supply drive, or food drive can be counted as volunteer hours but the time cleaning out your closet to give donations does NOT. The time shopping does not count but the time driving to / from does.

  • Personal development time. Some examples are professional development workshops, participation in a mentoring circle where you are the mentee, and informational webinars with no tangible volunteer activity. For more examples see Appendix. If you are serving as a MENTOR, planning or facilitator – that time does count. Spending time mentoring non-employees – students or community partners COUNTS


Is there a limitation on logging community service hours?

Logged volunteer time should not exceed 12 hours for any 24-hour period. Time for meals, sleeping, or entertainment should not count as volunteerism.


Does the employee get to reward back $1,000 even though the amount says $500?

No. Each employee has a $500 volunteer reward cap and a $500 matching gift cap.  Donations made with “Volunteer Rewards” are not eligible for matching.

Is the matching by AT&T separate than the $1000?   

No. The “$1,000 to support the causes you care about most” consists of a $500 in Volunteer Reward Cap and a $500 Matching Gift Cap.  Last year in 2022, we had a combined/shared $500 cap for Matching Gifts and Volunteer Rewards.

Go here to access the full FAQ document in Benevity:


Go to AT&T Community Engagement

Click on Volunteer

Navigate to Volunteer FAQ


For questions related to tracking WOA activities, please reach out to Shanna Applebee

WOA National Membership Officer

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